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Bespoke engagement · Questions answered

Your idea, made understandable.

You do not need a finished design or a vocabulary of jewellery terms. These are the questions most often asked before a bespoke engagement conversation begins.

Conversation · Direction · Refinement · Creation
01 · Beginning

Begin with whatever you have.

A bespoke ring is developed around an individual brief rather than selected as a finished standard design. Diamond, proportions, metal, setting and personal details are resolved with a designer.

Begin with an initial visual concept, private brief or appointment. A feeling, story, image or detail from jewellery they already wear is enough. The entire discussion and approval process can happen remotely when needed.

  • A complete vision is not required
  • Discreet surprise proposals are possible
  • Remote consultations and approvals are available
  • Ring-size uncertainty should be shared early
02 · AI concepts

A conversation starter, not a technical design.

An AI-generated concept communicates mood, shape and direction. It does not confirm structural feasibility, exact proportions, stone availability or quotation.

A designer preserves the strongest part of the idea while adapting construction so the ring can be made beautifully and worn safely. Production begins only after the final specification and quotation are approved.

  • Concept image
  • Designer interpretation
  • Sketches or CAD where appropriate
  • Agreed revisions
  • Final approval before production
03 · Diamonds & metals

Every material choice belongs to the design.

Lark & Berry was created around laboratory-grown diamonds and gemstones. Your designer can compare shape, dimensions, cut, colour, clarity and carat according to the design and budget.

Report availability belongs to the individual stone. Where supplied, the quotation identifies the laboratory and report. Coloured gemstones, unusual shapes, heirloom stones, platinum and different gold colours all require individual suitability and sourcing confirmation.

04 · Price & The Vault

A personal quotation, without hidden assumptions.

Every commission is quoted individually according to centre stone, supporting stones, metal, weight, complexity, production method and design development. Bespoke is not automatically far more expensive, but it cannot be promised at the same price as a standard ring.

Vault Credit, member pricing and other Vault benefits do not apply to bespoke or custom commissions. These are specialised designer services with individual development, sourcing and production.

Any deposit or staged payment arrangement must be confirmed in writing before the commission begins.
05 · Timing

Tell us the date at the first conversation.

A bespoke project commonly takes approximately four to eight weeks from confirmed design and stone selection, depending on complexity and approval speed. The estimate begins only after the required design, stone, size, quotation and payment stage have been approved.

A rush project from approximately two weeks may sometimes be possible for suitable designs and materials. It must be confirmed in writing before you rely on it.

  • Design revisions can extend timing
  • Custom cutting can require longer
  • Uncommon materials and delayed approvals affect schedule
06 · Sizing, care & warranty

Made for a life, supported with clear terms.

Many rings can be adjusted, but full-eternity settings, complex stone arrangements and certain structures have limited resizing options. Suitability is confirmed for the individual ring.

The published warranty covers qualifying manufacturing faults subject to its terms; it does not replace insurance or normally cover loss, theft, accidental damage, misuse or ordinary wear.

  • Store separately and avoid harsh chemicals
  • Remove for activities involving force or abrasion
  • Arrange periodic setting inspections
  • Consider specialist insurance
07 · Returns

Understand the commission terms before production.

Bespoke and personalised work is treated differently from standard stock purchases once production begins. This does not affect legal rights relating to faulty goods.

Read the current returns policy and individual commission agreement before approving the design and payment stage.

Your individual commission agreement will identify the approved specification, payment stages and terms that apply before production begins.

Bring the question to a real designer.